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Mondelēz International [Fireside Chat]

Discover how Mondelēz is exploring and adopting AI tools to foster R&D collaboration and innovation in our interactive session.

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15 Best Practices To Reduce Service Desk Costs

Blog post | Reduce support ticket volumes

Mastering the Internal Helpdesk Ticketing System

Blog post | Reduce support ticket volumes

Reimagining Service Desk Knowledge Management for the Enterprise

Blog post | Reduce support ticket volumes

Your Practical Guide to Help Desk Knowledge Management

Blog post | Reduce support ticket volumes

Optimizing Performance With Service Desk Automation

Blog post | Reduce support ticket volumes

Best practices to reduce internal ticketing costs in large enterprises

Blog post | Reduce support ticket volumes

Forrester Opportunity Snapshot 2022:

Insights into the costly blind spot inaccessible information creates in large organizations
Read study

Case Study: Swisscom embeds Starmind in its Work Smart strategy to create a collaborative, open-book workplace

Case study | Reduce support ticket volumes | Telcos

Case Study: Swiss Re boosts access to corporate services knowledge and experts with Starmind

Case study | Reduce support ticket volumes | Professional services